Shipping policy

Last updated: March 14, 2026

Thank you for visiting and shopping at our store. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. If there will be a significant delay in the shipment of your order, we will notify you via email.

2. Shipping Times

Our standard estimated delivery time is:

5–8 business days

Delivery times may vary depending on the destination, carrier availability, customs processing (for international orders), and other external factors beyond our control.

Please note that delivery times are estimates and not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

4. Shipping Locations

We currently ship to customers in multiple countries. If your country is not available at checkout, we unfortunately do not ship to that location at this time.

Customers are responsible for ensuring that the shipping address provided is complete and accurate.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information typically becomes active within 24–48 hours.

6. Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control, including:

carrier delays
weather disruptions
customs inspections
peak seasonal demand

If your order has not arrived within 15 business days, please contact our support team so we can investigate the issue.

7. Incorrect Shipping Addresses

If the shipping address provided at checkout is incorrect or incomplete, please contact us as soon as possible.

We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply for reshipment.

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery and include photos of the item and packaging so we can resolve the issue.